InsightConnect was a decent automation starter kit when it launched. But the SOAR market moved on. ~300 plugins, no AI agents, no case management, and 0.7% market share. If you've hit the ceiling of what InsightConnect can do, you're not alone.
"The GUI needs improvement, as creating workflows can be cumbersome. More updated plugins are needed to leverage existing functionalities, such as APIs for functions like blocking malicious IPs."
"Many of the plug-in's are only available for top-tier products without customization. This tends to favor companies with high security budgets. Building workflows/automation have been challenging. They require knowledge of writing JSON queries, not plug and play. Getting the plug in > trigger > automation > workflow to work correctly is challenging. Nothing is automated out of the box."
"The ease of use of the product plus support creates the most powerful security orchestration and automation platform. The team built a product with support to make sure the product is not stagnant but actually providing outcomes which we did not get with Splunk, Palo Alto (Demisto) or Tines which we have owned or tried. Already paying for itself within a couple of months."
G2 Verified Review
/01
"The platform is straightforward to use. It was quite intuitive for my team to get started. The skill level required is much lower than we needed with our SOAR."
G2 Verified Review
/02
"What truly sets Blink Ops apart is their unparalleled speed with the fastest TTA (Time to Automation) in the market, surpassing competitors by as much as a hundred fold."
Tal Morgenstern, Partner at Lightspeed Venture Partners
/03
"Perfect 5-star rating in GigaOm's 2024 SOAR Radar Report for implementation of AI Security Automation. 400% year-over-year revenue growth."
GigaOm Radar Report 2024
/04
The Real Problems with Rapid7 InsightConnect
Solid for basic automation. But basic automation isn't enough anymore.
~300 Plugins. And That's the Ceiling.
300 plugins sounds okay until you realize how many security and IT tools your org actually runs. Need to connect something niche? You're writing custom plugins via the SDK. And maintaining them when APIs change.
No AI. No Agents. No Roadmap for It.
InsightConnect is a workflow automation tool. That's it. No AI agents, no reasoning, no adaptive logic. Every decision must be hardcoded into your workflow. Rapid7's AI investment is going into InsightIDR and their broader Command Platform, not InsightConnect.
No Native Case Management
InsightConnect automates workflows but doesn't manage cases. For case management you need InsightIDR or a separate tool. That means your SOAR and your case management are disconnected. Context gets lost between them.
Tiny Market Share, Unclear Future
0.7% SOAR market share on PeerSpot. Rapid7's strategic investment is going into their Command Platform and InsightIDR, not standalone SOAR. When a product gets this little attention from the vendor, the writing is on the wall.
Orchestrator Maintenance Overhead
InsightConnect requires a separate Orchestrator deployment (on-prem or cloud) to run actions. CentOS 7 Orchestrator already hit EOL. Now you're managing infrastructure just to run your SOAR. That's overhead you don't need.
"CentOS 7 Rapid7 Orchestrator reached end-of-life on June 1, 2024, requiring migration to Ubuntu."
Best When All-Rapid7. Weakest Standalone.
InsightConnect works best inside the Rapid7 ecosystem: InsightIDR, InsightVM, InsightAppSec. As a standalone SOAR against dedicated platforms? It's outclassed in integrations, AI, and case management.
Rapid7 InsightConnect vs. BlinkOps
Basic workflow automation vs. the full security automation platform.
Capability
BlinkOps
Rapid7 InsightConnect
AI Agent Builder
No-code agent builder. Define role, responsibilities, abilities, constraints. Deploy custom AI agents for triage, enrichment, response.
Does not exist. No AI agent capabilities. Pure workflow automation tool.
AI Workflow Builder
Builder Copilot. Describe what you want in plain English. AI generates full multi-step workflows in seconds.
Manual drag-and-drop only. Pre-built workflow templates available but no AI generation.
AI Workflow Modifier
Modify existing workflows with natural language prompts. AI transforms step outputs, generates JQ commands from plain English.
Manual edits only. Every change is hand-configured in the visual builder.
Analyst Copilot
AI copilot inside case management. Understands full incident context. Runs enrichment, suggests actions via chat.
No analyst copilot. No case management. Analysts work in separate tools.
Agentic Workflows
Hybrid approach. Mix deterministic steps with micro-agent reasoning steps in the same workflow. Agent handles ambiguity, automation handles speed.
Static workflows only. No reasoning capabilities. Every path must be pre-defined.
Dynamic Workflow Creation
Agents select and execute workflows based on real-time context. No pre-mapped decision trees needed.
No dynamic selection. Triggers mapped to specific workflows at build time.
Integrations
30,000+ built-in integrations. Connect to anything. Custom integrations in minutes.
~300 plugins. Custom plugins require SDK development. Maintaining custom plugins is on you.
No native storage. Need external databases for any stateful data.
Self-Service Portal
Expose any workflow as a self-service app. Web Forms for interactive data collection. Works via portal, Slack, Teams, Zoom.
Basic human decision points in workflows. No self-service portal for end users.
Time to Production
Minutes. AI generates workflow from prompt. Connect integrations, publish, done.
Hours to days. Requires Orchestrator setup, plugin configuration, and workflow building.
Your Migration Path
InsightConnect got you started with automation. BlinkOps takes you where InsightConnect can't go: AI agents, agentic workflows, and 100x the integrations.
Audit & Map
We map your existing InsightConnect workflows, plugins, and triggers. Blink's tooling can import existing automation logic automatically.
Week 01
Build & Connect
Recreate your workflows in Blink using Builder Copilot. No Orchestrator needed. With 30,000+ integrations, everything connects natively.
Week 2-3
Deploy & Expand
Go live with your migrated workflows. Then add what InsightConnect never had: AI agents for triage, analyst copilot, case management, self-service portal.
Week 4
Try BlinkOps Today!
It was a good starter SOAR. But security automation has moved on. AI agents, agentic workflows, 30,000+ integrations. See what comes after InsightConnect.
